Transfer Calls to Voicemail
MiNet Phones
To transfer a call to voicemail using a MiNet phone, follow these steps:
- While on an active call, press TRANSFER.
The system places the call on hold, and the LCD prompts you with the "Transfer To:" message.
- Press one of the following keys:
-
VOICE MAIL
-
*99
- Voicemail hard key
- PMK
- Enter one of the following targets:
- The user's extension
-
MY VM
-
DIRECTORY—Scroll through the directory to find the user you want to transfer the VM to and press DIAL.
- Programmable Memory Key (PMK)
The system completes the transfer.
SIP Phones
To transfer a call to voicemail using a SIP phone, follow these steps:
- While on an active call, press Transfer.
- Choose blind or supervised when applicable.
The system places the call on hold.
- Enter *99 and the user's extension, including your own.
- Press TRANSFER for supervised transfers. You do not have to press TRANSFER for blind transfers.
The system completes the transfer.

You cannot transfer a call into your own voicemail box from your own extension using the procedure above. You must use a BLIND transfer, which uses the REFER method.