When you first log into your mailbox, silhouette Voicemail tells you the number of new and saved messages in your mailbox and then presents the Main menu.

From this menu, you can choose to listen to messages or change your User Options. At any time you may activate a command by pressing the appropriate key on your phone.

If new messages arrive while you are logged into your mailbox, pressing * does not disconnect the call; however, silhouette Voicemail informs you of the new message arrival and plays the message inventory.